# Refund request

**URL:** <https://discuss.binaryage.com/t/refund-request/7498>\
**Category:** TotalFinder\
**Tags:** support\
**Created:** [January 15, 2020, 10:37pm UTC](https://discuss.binaryage.com/t/refund-request/7498 "2020-01-15T22:37:51Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![gotre123](https://discuss.binaryage.com/letter_avatar_proxy/v4/letter/g/e99b99/32.png) [@gotre123](https://discuss.binaryage.com/u/gotre123)\
**Post date:** [January 15, 2020, 10:37pm UTC](https://discuss.binaryage.com/t/refund-request/7498/1 "2020-01-15T22:37:51Z")

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Hi, I apologise if this is the wrong venue for a support query, couldn’t find another option. Is there anyone I can discuss a refund with? I just purchased the product only to find I will need to disable or partially disable SIP to use it. It’s clear from the board this has been a growing issue which I’m sorry to see, it looked like a great product. But I would not have purchased it had I known it wouldn’t work as is. Please can someone advise on how to go about reversing the transaction? Thanks!

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**Author:** ![darwin](https://discuss.binaryage.com/user_avatar/discuss.binaryage.com/darwin/32/2275_2.png) [@darwin](https://discuss.binaryage.com/u/darwin)\
**Post date:** [January 15, 2020, 10:42pm UTC](https://discuss.binaryage.com/t/refund-request/7498/2 "2020-01-15T22:42:17Z")

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Don’t worry, I will refund you. Please drop me an email to [support@binaryage.com](mailto:support@binaryage.com).