# TotalFinder - Lost Register every time

**URL:** <https://discuss.binaryage.com/t/totalfinder-lost-register-every-time/3380>\
**Category:** TotalFinder\
**Created:** [February 13, 2015, 12:21pm UTC](https://discuss.binaryage.com/t/totalfinder-lost-register-every-time/3380 "2015-02-13T12:21:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![leonardoaguiar](https://discuss.binaryage.com/letter_avatar_proxy/v4/letter/l/87869e/32.png) [@leonardoaguiar](https://discuss.binaryage.com/u/leonardoaguiar)\
**Post date:** [February 13, 2015, 12:21pm UTC](https://discuss.binaryage.com/t/totalfinder-lost-register-every-time/3380/1 "2015-02-13T12:21:31Z")

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Hello,

I buy the TotalFinder and every week the program asks to me for register the product.

I put my ativaction key and after a few days, request again

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**Author:** ![birgitgcom](https://discuss.binaryage.com/letter_avatar_proxy/v4/letter/b/8e8cbc/32.png) [@birgitgcom](https://discuss.binaryage.com/u/birgitgcom)\
**Post date:** [June 1, 2015, 8:16am UTC](https://discuss.binaryage.com/t/totalfinder-lost-register-every-time/3380/2 "2015-06-01T08:16:44Z")

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I have the same problem - what is the solution?

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**Author:** ![darwin](https://discuss.binaryage.com/user_avatar/discuss.binaryage.com/darwin/32/2275_2.png) [@darwin](https://discuss.binaryage.com/u/darwin)\
**Post date:** [June 1, 2015, 12:31pm UTC](https://discuss.binaryage.com/t/totalfinder-lost-register-every-time/3380/3 "2015-06-01T12:31:19Z")

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Do you use CleanMyMac or MacKeeper?

Have you tried the latest beta?  
[http://totalfinder.binaryage.com/beta-changes#latest](http://totalfinder.binaryage.com/beta-changes#latest)

Can you please post under this topic?

> [@TotalFinder license info lost or settings got unexpectedly reset](http://discuss.binaryage.com/t/totalfinder-license-info-lost-or-settings-got-unexpectedly-reset/3772):
>
> TotalFinder stores its settings in /Users/\<user\>/Library/Preferences/com.binaryage.totalfinder.plist Sometimes this file can get deleted by some aggressive system cleaning utilities (MacKeeper, CleanMyMac). Or it gets corrupted/reverted by some other means. Since [v1.6.23](http://totalfinder.binaryage.com/beta-changes#1.6.23) TotalFinder can detect this situation and at least issue a notification to inform the affected user. Newly TotalFinder also stores a backup of TotalFinder licensing info in Finder’s own plist. So in situation of losing total…