Payment done on alipay but respond as declined on website

support

#1

I was trying to purchase Total space 2 by using Alipay yesterday, and the transaction is done (please check for the attached slip), but the website tells me the transaction is declined. So please help me on the matter.


#2

You are second person having problems with Alipay in last few days. We have to resolve this with FastSpring, please let’s continue over emails at support@binaryage.com. I’m sorry for the inconvenience.